Q. What do you understand by Emotional Intelligence(EI)? Highlight its significance, discuss the ways to develop EI among civil servants.

Approach: Explain the concept of Emotional Intelligence(EI) and discuss its components Highlight the significance and importance of EI for civil servants. Discuss the ways to develop EI among civil servants. Model Answer Emotional Intelligence (EI) refers to the capability of a person to recognize, understand and manage own emotions, as well as to understand, manageContinue reading “Q. What do you understand by Emotional Intelligence(EI)? Highlight its significance, discuss the ways to develop EI among civil servants.”